Upgrading / Downgrading an Email Hosting Order

After purchasing an Email Hosting Plan should your Hosting requirements change, you may choose to switch to another Email Hosting Plan oranother Web Services Plan in a different category altogether.

Note

  • If while switching to another Email Hosting Plan or a Web Services Plan in a different category, you choose a Plan of a lower pricing, then the credit available to you needs to be immediately utilized towards extending the duration of the new Plan.
  • If your Email Hosting Order has Expired, you will not be able to switch Plans, until you have Renewed your existing Order.

Impact of Switching from an Email Hosting Plan (Anchor: impact)Top

When you select another Email Hosting Plan or another Web Services Plan in a different category, your existing Email Hosting Order will notget affected under any circumstance:

New Plan Category

Impact

Another Email Hosting Plan

No change to existing Order.

Website Builder Plan

No change to existing Order.

To Switch to Another Plan (Anchor: switch)Top

  1. Login to your Control PanelSearch for the domain name for which you have purchased the Email Hosting Order and proceed to theOrder Information view. 
  2. Click the Renew link.
  3. Click the See Plans & Pricing button.
  4. Click the Switch Plan button under the Plan you wish to switch to and proceed.

Note

If the cost of the new Plan is lower than your existing Plan, you would be displayed the arrears. To utilize this credit, you need to select a longer duration of this new Plan, before proceeding.

Resellers: The option to extend the duration of the new Plan would be available only if you have added Pricing Slabs of higher duration. 

 

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