Apart from individually renewing domain names, you may glimpse all expiring domain names and Renew the same in bulk from within your Control Panel.
- If an Order is Suspended, you will have to first get it Unsuspended before proceeding further. Contact our Support Team at support@ssi.bz to have the Order Unsuspended.
- For Resellers: If an Order is Suspended by either you or Shrishti Softech Solutions (P) Ltd, it needs to be first Unsuspended, before you may proceed.
If a Domain Registration Order is Locked, you may still Renew it.
Renewing Orders Individually
Product and Domain Name Extension Specific Conditions
Instructions for Customers Top
Login to your Customer Control Panel.
Here, you have two options:
- Select Orders from a list:
- In the Menu, point to Manage Orders and then click List/Search Orders. This would list all Orders under your Customer account.
Searching Orders
- Select the Orders you wish to renew and then click the button.
Note
- You may also provide a list of domain names / Order IDs in the Bulk Actions page, which can be reached by clicking the icon in the List of Orders page.
- In order to Renew more than 50 domain names, you need to increase the number of domain names listed per page from the Results/Page drop-down menu.
- Enter a list of Orders:
- In the Menu, point to Manage Orders -> Bulk Tools and then click Bulk Renew.
Enter a list of Domain Names or Order IDs. You can mention upto 1000 domain names or Order IDs on separate lines.
Click the button.
You would be displayed a Bulk Renewal Summary view, alongwith the total number of Orders in the Bulk Renewal Action and the total cost of Renewal.
Note
Invalid Orders or Orders not under your Account will segregated from your list. Such Orders can be viewed through the appropriate link(s) displayed on the Bulk Renewal Summary page.
Invalid Orders include:
- Suspended Orders
- Locked Orders
- Orders under Redemption Period
- Orders already renewed for maximum permissible tenure
- Orders of Product types for which Bulk Renewal is not supported
Renewal Duration
4.Upon selecting the intended duration, click the Renew Orders button.
5.A Bulk Invoice will be raised for the Renewal of the Orders. You may choose to settle it immediately or at a later stage from the List of Pending Invoices and Debit Notes, which can be access by pointing to My Billing in the Menu and then clicking Pending Payment.
Note
If you do not have sufficient funds in your Account, you need to select one of the payment methods and add sufficient funds to cover the cost of renewing these Orders.
Note
Once the Bulk Renewal Action has been processed, the system will automatically reverse the Bulk Invoice and raise individual Invoices for Renewal of each Order. You may view them by pointing to My Billing in the Menu and then clicking List/Search Transactions.
Instructions for Resellers
Login to your Reseller Control Panel.
Here, you have two options:
- Select Orders from a list:
- In the Menu, point to Products and then click List All Orders. This would list all Orders under your Reseller account.
Searching Orders
- Select the Orders you wish to renew and then click the button.
Note
- You may also provide a list of domain names / Order IDs in the Bulk Actions page, which can be reached by clicking the icon in the List of Orders page.
- In order to Renew more than 50 domain names, you need to increase the number of domain names listed per page from the Results/Page drop-down menu.
Enter a list of Orders:
In the Menu, point to Products -> Bulk Tools and then click Bulk Renew.
Enter a list of Domain Names or Order IDs. You can mention upto 1000 domain names or Order IDs on separate lines.
Click the button.
3.You would be displayed a Bulk Renewal Summary view, alongwith the total number of Orders in the Bulk Renewal Action and the total cost of Renewal.
Note
Invalid Orders or Orders not under your Account will segregated from your list. Such Orders can be viewed through the appropriate link(s) displayed on the Bulk Renewal Summary page.
Invalid Orders include:
- Suspended Orders
- Locked Orders
- Orders under Redemption Period
- Orders already renewed for maximum permissible tenure
- Orders of Product types for which Bulk Renewal is not supported
Renewal Duration
4.You need to choose one of the option as below:
Keep Customers' Invoice(s) pending: Through this option, you can choose to renew the Orders while keeping the Customers' Invoice(s) pending. This helps remind your Customer(s) to settle these Invoice(s).
Dont create Customers' Invoice(s): Select it if you wish to renew the Orders and do not want the system to generate Customers' Invoice(s). Use this option if you have already received payment for renewing these Orders.
5.Click the Renew Orders button to place a Bulk Renewal Action.
Tracking your Bulk Renewal Action.
- You can track the status of your Bulk Renewal Action from the Running Bulk Actions page.
Additional Information
Listing all Bulk Actions that are currently running in your Account
- You may execute or cancel your Customers' Bulk Renewal actions that are pending execution, from the Running Bulk Actions page.
- You will receive a detailed report of your Bulk Renewal action once the process completes.
Bulk Actions Limit
Note
At any point of time, you can add upto 2 Bulk Actions. This implies that you would not be able to add another Bulk Registration / Transfer / Renewal / Suspend or Unsuspend / Lock or Unlock / Name Servers Modification / Contacts Modification (only for Customers) / Theft Protection / Privacy Protection Action, if 2 Bulk Actions are already running. You will encounter the below error message in case you try to do so:
Attention
You already have the maximum allowed number of Bulk Operations running. Please wait for at least one to complete before starting another.
You will be able to add another Bulk Action once one of the earlier actions has been processed completely.
